Knowledge Base Articles

A knowledge base page consists of the following elements:

1. a <form> widget that displays a record form from the Knowledge Base.
2. a <sidemenu> widget that adds a sidemenu.
3. a <breadcrumbs> widget that displays navigation within the structure of the portal pages.

The <sidemenu> and <breadcrumbs> widgets interact with each other, providing easy navigation.

Form widget configuration

The Knowledge Base widget is basically a form widget surrounded by <div> elements.

To configure a form widget for the Knowledge Base, use the following template in the Knowledge Base Item Form widget instance:

<div class="portal__kb_item">
  <Form tableName="article" sysid={data.item} view="SP" uiActions="false" userScripts="true"></Form>
<div>

Sidemenu widget configuration

To configure a sidemenu widget, use the following template:

<SideMenu
parentsDepth="1"
childrenDepth="1"
   includeCategories="1"
   includeItems="1">\
</SideMenu>

Breadcrumbs widget configuration

To configure breadcrumbs correctly, use the attribute values as in the example below (type these values in the Template field of the breadcrumbs widget form):

<div class="portal__breadcrumbs customized">
  <breadcrumbs>
</div>

After that, define the breadcrumbs view in the CSS field of this form:

.customized {
   background: #FFFFFF;
  padding: 9px 0px 8px 16px;
}