You can make announcements available for unauthorized users on the Self-Service Portal. In this case, you share an announcement link with partners and clients who do not need to log into the system to read it. This feature is disabled by default, but you can enable it. 

To activate the feature, you should select the Public checkboxes in relevant records:

  • Announcement portal page record in the Page table.
  • Announcement widget instance record in the Widget Instance (sys_widget_instance) table.

If a page contains several widgets, you should allow access to all of them. Otherwise, the system will display an empty page.

Making the Announcement page public


You can allow access to announcements to users who do not have a user account and/or have not logged in.

To configure the announcement portal page, complete the steps below:

  1. Navigate to Portal Structure → Pages.
  2. Find the Announcement record using the search boxes or the Condition Builder and open it.
  3. In the Options section, select the Public checkbox.
  4. Click Save or Save and Exit to apply changes.

To configure the announcement widget instance, perform the following steps:

  1. Navigate to Portal Structure → Widget Instances.
  2. Find the Announcement Page Portal Widget record using the search boxes or the Condition Builder and open it.
  3. Select the Public checkbox.
  4. Click Save or Save and Exit to apply changes.

As a result:

  • Unauthorized users follow a link to a published announcement, they can read it without logging in.
  • Unauthorized users can open other records displayed in the Last Announcements widget.

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