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Users can reset their account passwords if necessary. To perform this, navigate to the Reset Password page up from the login page using the Forgot Password link.

How to reset a password



After that, a user should specify his account email and submit a form. In some seconds, he will receive an email that will help to reset a password.



The password reset email contains a link looking like:

<a href="{instance.uri.without.protocol}/new-password/{user.token}">Your new password</a>

The user.token value should be specified in the Password Reset Token field for the user who retrieved a password.


After clicking on a password reset link, a user is redirected to a page where he can set up a new password.


After setting up a new password, click Confirm. You'll be redirected to the login page where you can reset the Password Reset Token parameter value for this user.


A user with an LDAP server specified will not be able to retrieve a password.

See the Password resetting configuration article to learn more.

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