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NotificationDescriptionTarget Auditory
Change Request request is createdThis notification is sent after the change request just created and registered.CallerChange Manager
Change Request request is scheduledcompletedThis notification is sent after the change request state changes to Scheduled.Assigned userCompleted.Change Manager
Change request is assignedThis notification is sent after the change request is assigned to a responsible group or person.Follower, Agent
Change request is scheduled Change Request is completedThis notification is sent after the change request state changes to Completed.CallerChange request state changesScheduled.Follower, Agent
Change request requires authorizationThis notification is sent after the change request state changes to Authorization.Follower, Agent
Change request authorization rejectedThis notification is sent after the change request authorization failed (request state changes to Registered).Follower, Agent
Change request requires authorizationThis notification is sent any time the change request state changes.after the change request state changes to Authorization.Approvers
Change request has been authorizedThis notification is sent after the change request has been successfully authorized (state changes to Scheduled).ApproversCaller


Tip

To learn how to create new notification rules or modify existing ones, please refer to the Notifications article.

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