Notification | Description | Target Auditory |
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Change request is created | This notification is sent after the change request is just created and registered. | Change Manager |
Change request is completed | This notification is sent after the change request state changes to Completed. | Change Manager, Stakeholders* |
Change request is assigned | This notification is sent after the change request is assigned to a responsible group or person. | Follower, Assigned User, Assignment Group |
Change request is scheduled | This notification is sent after the change request state changes to Scheduled. | Follower, Assigned User, Stakeholders* |
Change request requires authorization | This notification is sent after the change request state changes to Authorization. | Follower, Assigned User |
Change request authorization rejected | This notification is sent after the change request authorization failed (request state changes to Registered). | Follower, Assigned User |
New comment is added | This notification is sent after the change request has additional comments. | Follower, Assigned User |
Change request requires authorization | This notification is sent after the change request state changes to Authorization. | Approvers |
Change request has been authorized | This notification is sent after the change request has been successfully authorized (state changes to Scheduled). | Approvers |
Change request is in Progress | This notification is sent to the assigned users stating that the work on the change tasks to be started. | Assigned User, Stakeholders* |
Change request post-implementation review | This notification is sent when the change request status changes to Post-Implementation review. | Stakeholders* |
Change Tasks |
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Change task is cancelled | This notification is sent when a change task has been cancelled. | Assigned User |
All change tasks are completed | This notification is sent upon completion of all related change tasks. | Change Manager, Assigned User |
Change task is ready | This notification is sent when a change task has been created or edited. | Assigned User |
Change task plan is ready | This notification is sent after the associated change task is saved with the Plan Ready checkbox selected. | Assigned User |