Generally, a knowledge base page consists of the following elements:

  1. The form widget displays a record form from the Knowledge Base.
  2. The sidemenu widget adding a sidemenu.
  3. The breadcrumbs widget allows navigation within the structure of the portal pages.

The <sidemenu> and <breadcrumbs> widgets interact with each other providing easy navigation.

Knowledge Base form widget configuration


Knowledge Base widget is basically a form widget surrounded by <div> elements.

To configure a <form> widget for the Knowledge Base, use the example below as a pattern:

Knowledge Base form
<div class="portal__kb_item">
  <Form tableName="article" sysid={data.item} view="SP" uiActions="false" userScripts="true"></Form>
<div>

Sidemenu widget configuration


To configure a sidemenu widget, use the example below as a pattern:

Sidemenu
<SideMenu
parentsDepth="1"
childrenDepth="1"
   includeCategories="1"
   includeItems="1">\
</SideMenu>

Breadcrumbs widget configuration


To configure breadcrumbs correctly, it is preferable to use the attribute values as in the example below (type these values in the Template field of the breadcrumbs widget form):

breadcrumbs
<div class="portal__breadcrumbs customized">
  <breadcrumbs>
</div>

After that, you can define the breadcrumbs view in the CSS field of this form:

Breadcrumbs CSS
.customized {
   background: #FFFFFF;
  padding: 9px 0px 8px 16px;
}

  • No labels