You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 8 Next »

The dependency map is a multipurpose tool that allows you to visualize the interactions and relationships between the different entities of your system.

The map has two main components:

  • node – an entity. It is displayed as a square in the colored box, indicating the current operational state.
  • relationship – the relationship between entities. Relationships are displayed with simple-directional or bidirectional arrows.

Usage example


An example of using a dependency map is the CI dependency map.

There are two ways to open the CI dependency map:

  • Click  next to the Source CI or the Recipient CI field on the CI Relationship form to see the hierarchical place of your CI on the map. 

  • Use URL https://instance.example.com/visual/dependency?sys_id=XXXXXXXXXXXXXXXXX&essence=sys_cmdb_ci&script=CIwhere X is the CI ID. The link formed in this way can be used in the navigator for quick access to the map, in user interface actions and widgets, if necessary.

You can create your custom map using the following parameters:

GET-parameterDescription
sys_idThe record ID.
essenceThe system name of the source table.
script_idThe Script Include that is applied to the essence table records.


The following table shows the accordance between color-coded frames and CI states.

CI Frame Color

CI Operational State

GreenAvailable
YellowDegraded
RedUnavailable, Maintenance

Create a CI Relationship from Dependency Map


To add a new CI Relationship from the Dependency Map view, follow the steps below:

  1. Right-click the required CI and click Create Relationship in the context menu.
  2. Select one of the options:
    • Incoming  to create an incoming connection to your CI
    • Outgoing  to create an outgoing connection from your CI.
  3. Fill in the form.
  4. Click Save or Save and Exit to apply the changes.

You can also create a relationship between CIs in the CMDB Relationships (sys_cmdb_relationship) table. See the CI Relationships article to learn more.

Change the CI operational state from Dependency Map


To change the CI Relationship operational state from the Dependency Map view, complete the steps below:

  1. Right-click the required CI and click Change Operational State to in the context menu.
  2. Select one of the CI operational states. For more information, see Configuration Management Database. 

  • No labels