Password resetting configuration

Configure various aspects of password by resetting functionality in your instance.

Password retrieval

To enable password retrieval, set the simple.passwordreset.enabled system property value to 'true'.

To enable the password retrieval link on the portal login page, set the simple.passwordreset.enabled system property value to 'true', and perform the following steps:

1. Navigate to Portal Structure → Portals and choose the record you need.
2. Navigate to the login page (specified in the Login page field of the portal record).
3. Scroll down to the Related Lists area, navigate to the Page Container tab, and open a record.
4. After this, scroll down to the Related Lists area, navigate to the Page Row tab, and open a record.
5. Once you are in the page row, scroll down to the Related Lists area and navigate to the Page Column tab, and open a record.
6. After this, scroll down to the Related Lists area, navigate to the Widget Instance tab, and open a record.
7. Start editing the Schema Option Values value:
   • Specify the 'true' value for the password reset enabled option.

The simple.user.password_reset_token_expiry property allows defining the password reset expiration period in seconds. To set up the period, complete the following steps: 

1. Navigate to System Properties → All Properties.
2. Find the simple.user.password_reset_token_expiry property using the list search boxes and open it.
3. Edit the Value field, specify the time of expiration.
4. Click Save or Save and Exit.

Changing the letter prerequisites

To change the password retrieval letter subject and/or body, you can edit the email.reset_password.subject and/or email.reset_password.email_body system property values.

The email.reset_password.unchanged_password property allows editing the unchanged password letter.

To change password retrieval and/or unchanged password letters, please follow the steps below: 

1. Navigate to System Properties → All Properties.
2. Find the property you need to edit using the list search boxes or the Condition Builder and open it.
3. Edit the Value field.
4. Click Save or Save and Exit.

Changing the link text

To change the Forgot Password link text, you need to edit relevant values in Source Messages and Messages dictionaries. To change this message, please complete the steps below:

1. Navigate to System Localization → Source Message.
2. Open the search bar by clicking on the magnifier icon at the top of the title area.
3. Enter the text you need in the search bar.
4. Navigate to the Messages tab and click on the record related to this.

5. Click on the ID in the right column to open the record. If the column is not displayed, then put it on the list using the Personal list layout functionality.

6. Edit the message for every language you need. You can also use inline editing to edit messages. For this:

1. Double-click on the value in the Translation column.
2. Enter a new value.
3. Click on the check icon.