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The dependency map allows you to visualize the service-recource model of con

The map has two main components:

  • node – 
  • relationship – 


The usage example


An example of using a dependency map is the CI dependency map.

There are two ways to open the CI dependency map:

  • Click  next to the Source CI or the Recipient CI field on the CI Relationship form to see the hierarchical place of your CI on the map. 

  • Use URL https://instance.example.com/visual/dependency?sys_id=XXXXXXXXXXXXXXXXX&essence=sys_cmdb_ci&script=CIwhere X is the CI ID. The link formed in this way can be used in the navigator for quick access to the map, in user interface actions and widgets, if necessary.

The following table shows the accordance between color-coded frames and CI states.

CI Frame Color

CI Operational State

GreenAvailable
YellowDegraded
RedUnavailable, Maintenance

Create a CI Relationship from Dependency Map


To add a new CI Relationship from the Dependency Map view, follow the steps below:

  1. Right-click the required CI and click Create Relationship in the context menu.
  2. Select one of the options:
    • Incoming  to create an incoming connection to your CI
    • Outgoing  to create an outgoing connection from your CI.
  3. Fill in the form.
  4. Click Save or Save and Exit to apply the changes.

You can also create a relationship between CIs in the CMDB Relationships (sys_cmdb_relationship) table. See the CI Relationships article to learn more.

Change the CI operational state from Dependency Map


To change the CI Relationship operational state from the Dependency Map view, complete the steps below:

  1. Right-click the required CI and click Change Operational State to in the context menu.
  2. Select one of the CI operational states. For more information, see Configuration Management Database. 

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