Knowledge Base article

Generally, a knowledge base page consists of the following elements:

1. The <form> widget displaying a record form from the Knowledge Base.
2. The <sidemenu> widget adding a sidemenu.
3. The <breadcrumbs> widget allowing navigation within the Portal pages structure.

The <sidemenu> and <breadcrumbs> widgets interact with each other providing easy navigation.

Knowledge Base Form widget configuration

Knowledge Base widget is basically a form widget surrounded by <div> elements.

To configure a form widget for the Knowledge Base, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<div class="portal__kb_item">
  <Form tableName="article" sysid={data.item} view="SP" uiActions="false" userScripts="true"></Form>
<div>

Sidemenu widget configuration

To configure a sidemenu widget, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<SideMenu
parentsDepth="1"
childrenDepth="1"
   includeCategories="1"
   includeItems="1">\
</SideMenu>

Breadcrumbs widget configuration

To configure breadcrumbs correctly, it is preferable to use the attribute values as in the example below (type these values in the Template field of the <breadcrumbs> widget form):

<div class="portal__breadcrumbs customized">
  <breadcrumbs>
</div>

After that, you can define the breadcrumbs view in the CSS field of this form:

.customized {
   background: #FFFFFF;
  padding: 9px 0px 8px 16px;
}