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- IT Service Catalog containing service descriptions and SLA documentation that are neccessary for the Service Catalog Management purposes;
- Known Errors Database used within the Problem Management.
| Note |
|---|
Role required: admin. |
| Panel |
To create a Content DB, follow the steps below
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:
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- Navigate to KB Dictionary → Content DB.
- Click New and fill in the form.
Click Save or Save and Exit to apply the changes.
Form Description
| Field | Description |
|---|---|
| Name | A name of the content database appropriate its purposes. |
| Description | An additional information about content database. |
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