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Field | Description |
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Name | Displayed notification name. |
Table | The table name where the notification should be created. If you are creating a notification for the incidentchange, then select the Change Request table. |
Active | Turn this checkbox on if you want this notification to be active, |
Sys updated by | This field contains information about the person who performed the last update of the notification. This field is filled automatically and always read-only. |
When to Send tab | |
Condition | The condition to meet before sending the notification. |
Inserted | Turn this checkbox on if you want this notification to sent when inserting the record. |
Updated | Turn this checkbox on if you want this notification to sent when updating the record. |
Who Will Receive tab | |
Users | In this field, you can add the users you want to notify about the incident activitieschange request activities. |
Other | In this field, you can add an email to subscribe to the incident change request activities. |
What Will Contain tab | |
Subject | The displayed notification subject. |
Message | The notification body in plain text. |
Message html | The notification body, this field supports HTML tags, variables. SimpleOne API methods. |
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