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On the Self-Service Portal (SSP), you can make announcements available to unauthorized users if you need. So your partners and clients do not have to log into the system to read an announcement. By default, this feature is disabled, but you can activate it and share your pages.

Basically, in this process, you should select the Public checkboxes in relevant records:

  • portal page record in the Page table
  • widget instance record in the Widget Instance (sys_widget_instance) table

Info

If a page contains several widgets, you should allow access to all of them. Otherwise, the system displays an empty page.

Making the Announcement page public


You can allow access to announcements to unauthorized users, that is, to those who do not have a user account and/or have not logged in.

To make the Announcement page public, perform the following procedures.

  1. Configuring the portal page:
    1. Navigate to Portal Structure → Pages.
    2. Find the Announcement record using the search boxes or the Condition Builder.
    3. In the Options section, select the Public checkbox.
    4. Click Save or Save and Exit to apply changes.
  2. Configuring the widget instance:
    1. Navigate to Portal Structure → Widget Instances.
    2. Find the Announcement Page Portal Widget record.
    3. Select the Public checkbox.
    4. Click Save or Save and Exit to apply changes.
Panel

As result:

  • When an unauthorized user follows a link to a published announcement, they will be able to read it without logging in.
  • Unauthorized users will be able to open other records displayed in the Last Announcements widget.


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