Page History

Generally, a knowledge base page consists of the following elements:

1. The <form> widget that allows displaying a record form from the Knowledge Base.
2. The <sidemenu> widget that allows adding a sidemenu.
3. The <breadcrumbs> widget that allows navigating within the Portal pages structure.

These The <sidemenu> and <breadcrumbs> widgets interact with each other providing easy navigation.

The page references the dedicated portal node with the following attributes:

• Enable Dynamic Nodes is TRUE
• Category Parent Column has a reference to the Parent KB Category (parent_knowledge_base_category) table.

Knowledge Base Form widget configuration

Knowledge Base widget is basically a form widget surrounded by <div> elements.

To configure a form widget for the Knowledge Base, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<div class="portal__kb_item">
<Form tableName="article" sysid={data.item} view="SP" uiActions="false" userScripts="true"/>
<div>

Breadcrumbs widget configuration

To configure breadcrumbs correctly, it is preferable to use the attribute values as in the example below (type these values in the Template field of the <breadcrumbs> widget form):

<div class="portal__breadcrumbs customized">
  <breadcrumbs>
</div>

After that, you can define the breadcrumbs view in the CSS field of this form:

.customized {
   background: #FFFFFF;
  padding: 9px 0px 8px 16px;
}

Sidemenu widget configuration

To configure a sidemenu widget, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<SideMenu
parentsDepth="1"
childrenDepth="1"
   includeCategories="1"
   includeItems="1">\
</SideMenu>