Branding Customization

Customize your SimpleOne instance: add unique visual elements, configure the URI, define the default language and timezone. Specify contacts for feedback, the help text on the authorization page and the redirection page for unauthorized users.

Instance branding

Instance logo and favicon

Use the ui.branding.logo and ui.branding.favicon properties to set the logo and favicon of your instance.

To set an image as logo or favicon of the instance, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the property record you need using the list search boxes or the condition builder and open it.

3. Click the attachments icon  and upload an image.

4. Click Save or Save and exit to apply the changes.

5. Navigate to Attachments → Attachments.

6. Find the attachment you need and copy its ID.

7. Go back to the property record you are editing and paste the attachment ID into the Value field.

8. Click Save or Save and exit to apply the changes.

Instance page title

Use the ui.branding.pageTitle to customize the page title of your instance.

To do so, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the ui.branding.pageTitle property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter the text you need.

4. Click Save or Save and exit to apply the changes.

Instance URI

Use the simple.instance.uri property to customize the page URI of your instance.

To edit the URI, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the simple.instance.uri property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter the URI name you need.

4. Click Save or Save and exit to apply the changes.

Default timezone

Use the user.timezone.default property to set the default user timezone. A user can change the timezone in the Preferences menu.

To set the default user timezone, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the user.timezone.default property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter the timezone name as specified in the Timezone (sys_timezone) table.

4. Click Save or Save and exit to apply the changes.

Default language

Use the user.language.default property to set the default system language. The default system language is used on the log in page and for the new users.

To set the default system language, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the user.language.default property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter the language designation as specified in the Language column of the Language (sys_language) table.

4. Click Save or Save and exit to apply the changes.

Unauthorized user redirection

Use the page_access.redirect_url property to specify the URL path to a page where users that have no access rights to a specific self-service portal page will be redirected to. 

To specify a redirection URL, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the page_access.redirect_url property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter the path to the page you need (for example, /portal).

4. Click Save or Save and exit to apply the changes.

Help message on the login page

Use the following properties to set the text of the Help / Помощь message on the log in page:

• simple.auth_page.help_info.en for the English language.

• simple.auth_page.help_info.ru for the Russian language.

To specify the text of the Help / Помощь message, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the property record you need using the list search boxes or the condition builder and open it.

3. In the Value field, enter your text using the HTML elements.

4. Click Save or Save and exit to apply the changes.

Example:

<p>If you need help, please contact us</p><p>E-mail: <a href="mailto:service@example.com">service@example.com</a></p><p>Phone: <a href="tel:+7(555)30092019">+7(555)30092019</a></p><p><a href="https://simpleone.ru/>Go to support page</a></p>

Contact email

Use the simple.auth_page.support_email property to specify a contact email address.

To do so, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the simple.auth_page.support_email property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter a contact email.

4. Click Save or Save and exit to apply the changes.

Contact phone number

Use the simple.auth_page.support_phone property to specify a contact phone number.

To do so, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the simple.auth_page.support_phone property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter a contact phone number.

4. Click Save or Save and exit to apply the changes.

Service desk website

Use the simple.auth_page.support_site to specify the URL of the service desk site.

To do so, complete the following steps:

1. Navigate to System Properties → All Properties.

2. Find the simple.auth_page.support_site property record using the list search boxes or the condition builder and open it.

3. In the Value field, enter the URL of the service desk site.

4. Click Save or Save and exit to apply the changes.

Portal branding

Portal logo and favicon

You can set a logo and favicon for your portal.

To do so, complete the following steps:

1. Navigate to Portal Structure → Portals.

2. Find the portal record you need using the list search boxes or the condition builder and open it.

3. Click the attachments icon  in the Logo or Favicon field and upload the file.

4. Click Save or Save and exit to apply the changes.

Portal background image

You can set an individual background image for every portal page.

To do so, complete the following steps:

1. Navigate to Portal Structure → Pages. 

2. Find the page record you need using the list search boxes or the condition builder and open it.

3. In the Related Lists area, select the Page Containter tab.

4. Click the attachments icon  in the Background Image field and upload the file you need.

5. Click Save or Save and exit to apply the changes.