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To create a widget instance, follow the steps below:

  1. Navigate to Service Portal → Widget Instances.
  2. Fill in the form.
  3. Click Save or Save and Exit to apply changes.

The Widget Instance form

FieldDescription
WidgetClick the magnifier icon and, form the list, select a Widget you want to display from the list.
ColumnClick the magnifier icon and, form the list, select a Portal Column you want to add a widget to.
Order

This field specifies the order of widgets location in a portal column.

Fill in this field with the integer number to display the widgets by the value of this field increases. 

When displaying a simple widget in a column the order value does not matter.

Option SchemaFill in the field with widget options overrided if it is necessary.
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