The listed properties allow setting up and customizing search across the instance.
To get a list of available system properties, please navigate to System Properties → All Properties.
Property name
Type
Default value
Description
Example
search_text_service.excluded_tables
String
[]
This property is used only by the reference qualifier to limit the table set for the Table field when a record in the Text search (ts_table) is created. It does not exclude the table from the Global Text Search.
search_text_service.is_enabled
Boolean
true
Enables the text search capability.
search_text_service.list_of_roles
String
Not defined
Specify the comma-separated list of roles authorized to use the Global Text Search capability. If the property value is empty, all users are allowed to use the Global Search.
incident_manager,change_manager,admin
search_text_service.agent.results_per_page
Integer
10
This property allows you to specify the maximum number of search results displayed per page in the agent interface.
20
search_text_service.maximum_number_of_results
Integer
2000
The maximum number of results that can be returned after a text index search. This value limits the number of records displayed after extracting from the text index.