Knowledge Base page

Generally, a knowledge base page consists of the following elements:

1. The <form> widget that allows displaying a record form from the Knowledge Base.
2. The <sidemenu> widget that allows adding a side-menu.
3. The <breadcrumbs> widget that allows navigating within the Portal pages structure.

These widgets interact with each other.

The page located on the dedicated portal node with the following attributes:

• Enable Dynamic Nodes is TRUE
• Category Parent Column has a reference to the Parent KB Category table (parent_knowledge_base_category).

Knowledgebase Form widget configuration

Knowledgebase widget is basically a form widget surrounded by <div> elements.

To configure a form widget for the Knowledge Base, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<div class="portal__kb_item"> 
<Form tableName="article" sysid={data.item} view="SP" uiActions="false" userScripts="true"/> 
<div>

Side-menu widget configuration

To configure a side-menu widget, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<SideMenu parentsDepth="1" 
childrenDepth="1" 
includeCategories="1" 
includeItems="1">\ 
</SideMenu>

Breadcrumbs widget configuration

To configure breadcrumbs correctly, it is preferable to use the attribute values as in the example below (type these values in the Template field of the <breadcrumbs> widget form):

<div class="portal__breadcrumbs customized"> <breadcrumbs> </div>

After that, you can define the breadcrumbs view in the CSS field of this form:

.customized { background: #FFFFFF; padding: 9px 0px 8px 16px; }