Knowledge Base page

Generally, a knowledge base page consists of the following elements:

1. The <breadcrumbs> widget allowing navigation within the Portal pages structure.
2. The <sidemenu> widget adding a sidemenu.
3. The <categoryFlat> widget displaying object categories.

These widgets interact with each other.

The page references the dedicated portal node with the following attributes:

• Enable Dynamic Nodes is TRUE
• Category Parent Column has a reference to the Parent KB Category (parent_knowledge_base_category) table.

Breadcrumbs widget configuration

To configure breadcrumbs correctly, it is preferable to use the attribute values as in the example below (type these values in the Template field of the <breadcrumbs> widget form):

<div class="portal__breadcrumbs customized">
  <breadcrumbs>
</div>

After that, you can define the breadcrumbs view in the CSS field of this form:

.customized {
  font-family: Tahoma,Verdana,Segoe,sans-serif;
}

Sidemenu widget configuration

To configure a sidemenu widget, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<SideMenu parentsDepth="1" childrenDepth="1" includeCategories="1" includeItems="1">\
</SideMenu>

CategoryFlat widget configuration

To configure a categoryFlat widget, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

<CategoryFlat nodeId="158934872713077631" categorySubject="name" categoryDescription="description"  itemDescription="body" itemSubject="name" date="sys_created_at" user="sys_created_by"></CategoryFlat>