The Self-Service Portal (SSP) allows access to unauthorized users if your processes need it. So your partners do not have to log into the system to read an announcement. By default, this feature is disabled, but you can activate it and share your pages with partners and other users. They won't have to log into the system.

Basically, in this process, you should select the Public checkboxes in relevant forms:

  • page record in the Page table

  • widget instance record in the Widget Instance (sys_widget_instance) table

If a page contains several widgets, you can allow access to those of them you want to share or to all of them.

Making the Announcement page public

You can allow access to announcements to unauthorized users, that is, to those who do not have a user account and/or have not logged in.

To make the Announcement page public, perform the following procedures.

  1. Configuring the portal page:
    1. Navigate to Portal Structure → Pages.
    2. Find the Announcement record using the search boxes or the Condition Builder.
    3. In the Options section, select the Public checkbox.
    4. Click Save or Save and Exit to apply changes.
  2. Configuring the portal page:
    1. Navigate to Portal Structure → Pages.
    2. Find the Announcement List record using the search boxes or the Condition Builder.
    3. In the Options section, select the Public checkbox.
    4. Click Save or Save and Exit to apply changes.
  3. Configuring the widget instance:
    1. Navigate to Portal Structure → Widget Instances.
    2. Find the Announcement Page Portal Widget record.
    3. Select the Public checkbox.
    4. Click Save or Save and Exit to apply changes.

As result:

  • When an unauthorized user follows a link to a published announcement, they will be able to read it without logging in.
  • Unauthorized users cannot open other articles in the system. To see the article, they need a direct link. This way you can restrict access to other articles.


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