SimpleOne provides several widgets for displaying read-only information on user queries, incidents, problems, requests, and change requests forms. One of them is theStatic User Information SA widget.
This widget retrieves information from the record referenced in theCallerfield. By default, the following information about the user is displayed:
First and last name
Job title
Phone number
Email address
Company
Timezone
Widget appearance
User's first and last name.
Job title. This field is hidden if the corresponding column in the user's record is empty.
Phone number. This field is hidden if the corresponding column in the user's record is empty.
Phone number copy button. Click the button to copy the phone number into the clipboard. A corresponding toast message appears.
Email address. This field is hidden if the corresponding column in the user's record is empty. Click the email addressto send the caller a message using the default email application on your device.
Email address copy button. Click the button to copy the email address into the clipboard. A corresponding toast message appears.
Fields with available information. You canconfigurethe displayed fields and their layout.
User's profile link. Click it to open the user's record in theUser(user) table.
Add the widget to a form
To add theStatic User Information SAwidget to record forms of a specific table, complete the following steps:
Open the table form.
In the burger menu, select Configure→ Form → Layout.
From theAvailablebox, move theStatic User Information SAwidget to theSelectedbox.
ClickSave.
Configure the widget fields
The fields displayed in theStatic User Information SAwidget are organized into rows and columns. The rowscan have the different number of columns.Each row, regardless of the number of the columns it has, takes the full width of the widget.If a field has no value, the not set placeholder is displayed in the corresponding column.
To change the displayed fields and their layout, complete the following steps:
In the burger menu of the form where the widget is located, go to Configure → Form → Layout.
In the Selected box, select the widget you need to configure. А window with the Schema option valuesfield appears on the right.
Specify the system names of columns you need to include in the widget. Format them as shown in the example below.