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Notification rules are set up in such a way that when conditions are met or some event happens, the emails are sent to interested parties.

You can create new notification rules, or modify existing ones. 

Role required: notification_admin.

Create a rule


To create a notification rule, complete the steps below:

  1. Navigate to the System Notification → Notification Rules.
  2. Click New and fill in the fields.
  3. Click Save or Save and Exit to apply the changes.

You can also create a notification rule through a form or a related list:

  1. Open the hamburger menu .
  2. Select Configure → Notification Rules.
  3. Click New and fill in the fields.
  4. Click Save or Save and Exit to apply changes.

Use case


You need to configure a basic notification for the Employee table. When a new employee is added, all employees receive a notification.

To implement this logic, create the following notification rule:

FieldValue
NameNew employee
TableEmployee
Active

True

When to Send tab
Send whenRecord inserted or updated
InsertedTrue
Who will Receive tab
Other recipients
What will Contain tab
SubjectNew employee in the ${current.department} department
Message${current.display_name} is in our team!

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