CMDB is the Configuration Management Database; this is the ITIL term. So this table group contains configurations of IT-services. For example, it stores configuration records that describe CI (configuration items) through their lifecycle. CMDB is one of the key points of Service Asset and Configuration Management process.
To add a New Configuration Item, navigate to the CMDB → Configuration Items menu and push the New button. Fill in the form with the following fields:
Configuration Type
IT Services are considered as Configuration Items in the SImpleOne solution.
Type defines CI form, fields and relation lists.
Configuration Item
| Field | Description |
|---|---|
| Number | |
| Name | |
| CI Type | IT Service |
| Service Type | |
| Master Service | |
| Service Specification | |
| Description | |
| Service Owner | |
| State | |
| Operational State | |
| Business Criticality | |
| Information System |
