SimpleOne provides an automatic system of managing emails.
The email check is performed once a minute automatically. Incoming emails are registered automatically.
To read your inbox, please navigate to System Mailboxes → Incoming Emails. Use the filtering functionality and the Condition Builder to make the selection of emails you need.
Every email is represented as a table record. The original email is attached to the record in .eml format.
If any other files were attached to the original letter, they will also be attached to the record.
| Field | Mandatory | Description |
|---|---|---|
| Subject | Y | Email subject. Should be entered in plain text, as described in RFC 822. |
| From | Y | The sender address. |
| To | Y | The recipient address. |
| Body (Plain Text) | Y | The message content in plain text (service information, such as HTML tags, CSS styles and options, any others are discarded automatically). |
| Body (HTML) | N | The message content in HTML based on the rich text format. The following features are available:
|
| Status | Y | The message status. Available choice options:
The Ignored state is set when email sender and email recipient are the same. Saying more precisely, when email address in the email address in the sender profile is equal to the email address in the To field in email. To get this goal, set the Send Self attribute in the notification rule. For more information, please refer to the Notifications article. |
| Type | Y | The type of new message. Available choice options:
|
| Content Type | N | This header is used to specify the MIME type of data in the letter. For example: text/html; image/png. This letter contains HTML text and a PNG image. |
| Created on Server at | N | This field displays the date and time when the message was received. This field is populated automatically. |
| Direction | Y | Email direction (Incoming). |
| Email Account | N | The email account used to send or receive emails. Configuring email accounts is described below. |
| Target Document | N | In this field, you can choose a document to attach to this message. The document must be referenced with the appropriate table first. |
| Created by | Y | This field is populated automatically with the reference to the sender account. The system user specified as a sender indicated that a letter was created as a result of the system event processing. For more information, please refer to the Notifications article. |
