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SimpleOne Platform
ITSM Help
General Concepts and Procedures
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Title:
General Concepts and Procedures
Author:
Anastasia Suboch
Aug 12, 2022
Last Changed by:
Dina Baksheeva
Nov 10, 2023
Tiny Link:
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https://olddocs.simpleone.ru/x/gw3hAw
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SimpleOne Documentation (Official) (4)
Page:
ITSM Help
Page:
Process Service Requests
Page:
Create Records Related to Change Requests
Page:
Create Records Related to Incidents
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Parent Page
Page:
ITSM Help
Children (2)
Page:
Priority Management
Page:
Risk Management
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Recent Changes
Time
Editor
Nov 10, 2023 11:36
Dina Baksheeva
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Merged branch "DOC0001040" into parent
Jun 28, 2023 14:28
Dina Baksheeva
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May 17, 2023 11:25
Dina Baksheeva
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Sep 22, 2022 19:10
Anastasia Suboch
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Sep 14, 2022 20:23
Anastasia Suboch
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Outgoing Links
External Links (6)
https://docs.simpleone.ru/display/SOD/System+Events
https://docs.simpleone.ru/display/SOD/Service+Request+Manag…
https://docs.simpleone.ru/display/SOD/Schedules
https://docs.simpleone.ru/display/SOD/Column+Types#ColumnTy…
https://docs.simpleone.ru/display/SOD/Incident+Management
https://docs.simpleone.ru/display/SOD/ITSM+Task+Properties
SimpleOne Documentation (Official) (4)
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Announcements
Page:
Configuration Management Database (CMDB)
Page:
General Concepts and Procedures
Page:
Self-Service Portal
Overview
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{"serverDuration": 69, "requestCorrelationId": "187392bb24ea011c"}