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Property list

The listed properties allow setting up and customizing search across the instance.

To get a list of available system properties, please navigate to System Properties → System All Properties.

max_preview_lengthNot defined specifying a maximum length of the previewed records fields.
Property nameTypeDefault valueDescriptionExample

search_text_service.excluded_tables

String[]

This property is used only by the reference qualifier to limit the table set for the Table field when a record in the Text search (ts_table) is created. It does not exclude the table from the Global Text Search.


search_text_service.is_enabled

BooleantrueEnables the text search capability.

search_text_service.list_of_roles

StringNot definedSpecify the comma-separated list of roles authorized to use the use the Global Text Search capability. If the property value is empty, all users are allowed to use the Global Search. incident_manager,change_manager,admin

search_text_service.agent.

matches

results_per_

table

page

IntegerNot defined10This property allows you to specify the maximum The number of text search matches returned per tableresults displayed per page in the agent interface.720

search_text_service.maximum_number_of_results

IntegerNot defined2000The maximum number of results that can be returned after a text index search. This value limits the number of records displayed after extracting from the text index.100

search_text_service.

portal.number_of_words_in_context

Integer32

This property allows you to specify the maximum number of words apart from the query word or phrase displayed in search results on the portal.

100

 search

35search

_text_service.

title_length

number_of_words_in_context

IntegerNot definedDefine the length of the search result displayed title. 8This property allows you to specify the maximum number of words apart from the query word or phrase displayed in search results.865

simple.search.extend_asterisk_use

Booleantrue

This property allows you to use asterisk extended mode as a wildcard symbol.

When this mode is enabled, the advanced searches are performed as if every word within the search query is typed with * on both sides.

Initial queryProcessed query
test email*test* *email*

Also, the asterisk symbol can be used manually within a search keyword for a query extension.

The usage examples and possible outputs are listed on the right.


Asterisk symbol usageSearch result
testtesting, tester, pre-test
factfactor, refactoring
te*ttest, tent, text


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absoluteUrltrue
classfixedPosition
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