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System search properties allow SimpleOne administartors administrators to specify the search behavior settings. Use system default settings to configure the way and view of search results displaying.
Tip |
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Role required: admin. |
To change the system property value, follow the steps below:
- Navigate to System Properties → System to System Properties → All Properties.
- Open the property you need.
- Enter the desired number in the Value field,the Value field.
search_text_service.is_enabled
This property is responsible for enabling the search function. Use True or False values to activate or deactivate the search results display. If you disable the search, the group and table are also not displayed.
Description | Type | Default value |
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Enables the text search capability. | Boolean | True |
simple.search.extend_asterisk_use
The asterisk search operator is used by default if space separates the query words are separated by a space.
Description | Type | Default value | ||
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This property extends asterisk usage as a wildcard symbol. Type '*' before or after keywords in the search mode to extend your search query.
| Boolean | True |
search_text_service.excluded_tables
Search tables specify data sources for text search indexing. Within the groups, these tables also collect the search results determining its category.
Description | Type | Default value | |||
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Specify the list of tables separated by a comma that will not appear as options when setting up the Global Text Search tables.
| String | [] | task, task_template, common_task |
search_text_service.list_of_roles
In addition to ACL checking the search tables when processing a query, this system property specifies the list of roles allowed to use the global search features.
Description | Type | Default value | Example |
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Specify the comma-separated list of roles authorized to use the Global Text Search |
. | String | Not defined | incident_manager, change_manager, admin |
search_text_service.
matchesmaximum_number_
perof_
tableresults
A search table has the limited number of the records found. The value of this property defines the limit.
Click View All to
Description | Type | Default value | Example |
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The maximum number of results that can be returned after a text index search. This value |
is used to limit the number of records displayed after extracting from the text index. |
Integer | 2000 | 100 |
This property responds for a maximum number of results displayed within search table.

search_text_service.
max_preview_lengthnumber_of_words_in_context
A search result is displayed as a record presented with a title name and field values. Record field values have the format <column_name>: <field_value> and its length may be limited with the search_text_service.portal.number_of_words_in_context property
This property allows specifying a maximum length of preview items.
Description | Type | Default value | Example |
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This property allows specifying a maximum length of preview itemsThe maximum number of words apart from the query word or phrase displayed in search results. | Integer | Not defined | 35 |

8 | 10 |
search_text_service.portal.number_of_words_in_context
A search result is displayed as a record presented with a title name and field values. Field values have the format <column_
lengthThis property is responsible for the search result titlename>: <field_value>. The length of field values may be limited on the portal with the search_text_service.portal.number_of_words_in_context property.
Description | Type | Default value | Example |
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The maximum number of words apart from the query word or phrase displayed in search results on the portal. | Integer | 32 | 35 | Property name | Type | Default value | Description | Example
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search_text_service.agent.
matchesresults_per_page
This property limits the number of the result records displayed on the search result page in the agent interface. Click Show more to open next series of results.
Description | Type | Default value | Example | tableInteger | Not defined | The number of text search matches returned per table. | 7 | search_text_service.maximum_number_of_results | Integer | Not defined|
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The maximum number of results that can be returned after a text index search. This value limits the number of records displayed after extracting from the text index. | 100 | |||||||||
search_text_service.max_preview_length | Integer | Not defined | This property allows specifying a maximum length of preview items. | 35 | ||||||
displayed on the page after a search query. | Integer | 10 | 20 | search_text_service.title_length | Integer | Not defined | Define the length of the search result displayed title. | 65
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