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System search properties allow SimpleOne administartors administrators to specify the search behavior settings. Use system default settings to configure the way and view of search results displaying.

Tip

Role required: admin.

To change the system property value, follow the steps below:

  1. Navigate to System Properties → System to System Properties → All Properties.
  2. Open the property you need.
  3. Enter the desired number in the Value field,the Value field.

search_text_service.is_enabled


This property is responsible for enabling the search function. Use True or False values to activate or deactivate the search results display. If you disable the search, the group and table are also not displayed.

DescriptionTypeDefault value
Enables the text search capability.BooleanTrue

simple.search.extend_asterisk_use


The asterisk search operator is used by default if space separates the query words are separated by a space.
DescriptionTypeDefault value

This property extends asterisk usage as a wildcard symbol. Type '*' before or after keywords in the search mode to extend your search query.

Info

To learn more about all search operators, follow the link.


BooleanTrue

search_text_service.excluded_tables


Search tables specify data sources for text search indexing. Within the groups, these tables also collect the search results determining its category. 

DescriptionTypeDefault value

Specify the list of tables separated by a comma that will not appear as options when setting up the Global Text Search tables.

Info
In the Value field, enter the names of the system tables you want to exclude.


String[]task, task_template, common_task

search_text_service.list_of_roles


In addition to ACL checking the search tables when processing a query, this system property specifies the list of roles allowed to use the global search features.

DescriptionTypeDefault valueExample
Specify the comma-separated list of roles authorized to use the Global Text Search
capability
.StringNot definedincident_manager, change_manager, admin


search_text_service.

matches

maximum_number_

per

of_

table

results


A search table has the limited number of the records found. The value of this property defines the limit.

Click View All to 

DescriptionTypeDefault valueExample
Enables the text search capability.IntegerNot defined7

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search_text_service.maximum_number_of_results
The maximum number of results that can be returned after a text index search. This value
limits
is used to limit the number of records displayed after extracting from the text index.
Integer2000100

This property responds for a maximum number of results displayed within search table.

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search_text_service.

max_preview_length

number_of_words_in_context


A search result is displayed as a record presented with a title name and field values. Record field values have the format <column_name>: <field_value> and its length may be limited with the search_text_service.portal.number_of_words_in_context property

This property allows specifying a maximum length of preview items.

DescriptionTypeDefault valueExample
This property allows specifying a maximum length of preview itemsThe maximum number of words apart from the query word or phrase displayed in search results.IntegerNot defined35
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810

search_text_service.portal.number_of_words_in_context


A search result is displayed as a record presented with a title name and field values. Field values have the format <column_

lengthThis property is responsible for the search result title

name>: <field_value>. The length of field values may be limited on the portal with the search_text_service.portal.number_of_words_in_context property.

DescriptionTypeDefault valueExample
Define the length of the search result displayed title. IntegerNot defined65

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Example
The maximum number of words apart from the query word or phrase displayed in search results on the portal.Integer3235Property nameTypeDefault valueDescription

search_text_service.agent.

matches

results_per_page


This property limits the number of the result records displayed on the search result page in the agent interface. Click Show more to open next series of results.

tableNot defined65
DescriptionTypeDefault valueExampleIntegerNot definedThe number of text search matches returned per table.7search_text_service.maximum_number_of_resultsInteger
The maximum number of results that can be returned after a text index search. This value limits the number of records displayed after extracting from the text index.100
search_text_service.max_preview_lengthIntegerNot definedThis property allows specifying a maximum length of preview items.35
displayed on the page after a search query. Integer1020search_text_service.title_lengthIntegerNot definedDefine the length of the search result displayed title. 


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