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You can

add partner companies to the list in the agent interface to

create partner companies to connect them to the leads, opportunities and

contact

contacts of representatives from these companies. By default, only active

companies

partners are

visible in

displayed in the list interface.

Tip

Access to partners


The creation is allowed to all roles from the table below. The deletion is prohibited. Deactivate the irrelevant partner records.

RoleReadWrite
crm_admin++
crm_marketeerAllowed for the partners of the sales direction to which the user belongs. -
crm_sales

Allowed for the:

  • Partners of the sales direction to which the user belongs.
  • Partners, where the user is the account manager, or the responsible, or the Manager of the specified employee in one of these fields.
Allowed if the current user is the account manager of the partner. 
crm_managerAllowed for the: 
  • Partners of the sales direction, to which the user belongs.
  • Partners where the user is an account manager or the Manager of the account manager.

Create a partner

Role required: crm_marketeer, crm_admin, crm_sales, crm_manager. Only crm_admin can edit existing partners.


To create a partner company, complete the steps below:

  1. Navigate to CRM → Sales → Partners.
  2. Click New and fill in the fields.
  3. Click Save or Save and
Exit
  1. exit to apply the changes. 

Partner form fields 

FieldMandatoryDescription
General tab
Name
Yes
YAdd the title of the company. The name must be unique for the sales direction.
Main contact
No
NSpecify the main contact in this company.
Account managerNSpecify the employee, who is the account manager of the partner.
Documents
No
N
Add
Specify a link to the document folder for the company.
Parent company
No
NSpecify a parent
-
company of
this company
the current one.
Description
No
NAdd
the
a description of the company.
Relationship type
No
NThe type of relationships with the company. The field is filled
automatically
in with the Partner option.
Selling Direction
Sales direction
Yes
YSpecify the
parent selling
partner sales direction.
TIN
Yes
YSpecify the company's TIN.
Only numbers are allowed in this field, minimum - 9, maximum - 12 symbols
The value must contain 9, 10 or 12 digits. The TIN must be unique for the sales direction.
Decision maker
No
NSpecify the contact of the
deciision
decision maker in the company.
Sales representative
No
NSpecify the contact of the sales representative.
Pre-sale
No
NSpecify the contact of the pre-sale specialist.
Location tab
City
Location (city)N
No
Specify the company's location. You can search by the name of the city.
Country
No
NThe country
, in which the
where the company is located. The field is filled in automatically when you specify the
City
Location (city).
Zip/Postal
Code
code
No
NZip/Postal code of the company. The field is filled in automatically when you specify the
City
Location (city).
State/Province/Region
No
NThe region
, in which the
where the company is located. The field is filled in automatically when you specify the
City
Location (city).
City
No
NThe city
, in which the
where the company is located. The field is filled in automatically when you specify the
City
Location (city).
Street
No
NThe street
, on which the
where the office of the company is located. The field is filled in automatically when you specify the
City
Location (city).
Contacts tab
Phone
No
NThe contact phone of the partner.
Email
No
NThe contact email of the partner.
Product page link
Yes
YThe partner company website. The link must be unique for the sales direction.

The form contains the Activity feedFeed widget is present on the form. Commenting is available for the roles . Only users with the crm_marketeer, crm_admin, crm_sales, crm_managermanager roles can leave comments there.

The record contains the following related lsits are located under the formlists:

Open CRM → Sales → Partners to see existing partners. Open the Partner form to interact with the record. Click Activate / Deactivate to change the value of the Active parameter for the partner. Inactive partners are hidden from the default list interface, and they cannot be added to a marketing list. The action is only available for the crm_manager.