You can
add partner companies to the list in the agent interface to create partner companies to connect them to the leads, opportunities and
contact contacts of representatives from these companies. By default, only active
companies partners are
visible in displayed in the list interface.
Tip |
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Access to partners
The creation is allowed to all roles from the table below. The deletion is prohibited. Deactivate the irrelevant partner records.
Role | Read | Write |
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crm_admin | + | + |
crm_marketeer | Allowed for the partners of the sales direction to which the user belongs. | - |
crm_sales | Allowed for the: - Partners of the sales direction to which the user belongs.
- Partners, where the user is the account manager, or the responsible, or the Manager of the specified employee in one of these fields.
| Allowed if the current user is the account manager of the partner. |
crm_manager | Allowed for the: - Partners of the sales direction, to which the user belongs.
- Partners where the user is an account manager or the Manager of the account manager.
|
Create a partner
Role required: crm_marketeer, crm_admin, crm_sales, crm_manager. Only crm_admin can edit existing partners.
To create a partner company, complete the steps below:
- Navigate to CRM → Sales → Partners.
- Click New and fill in the fields.
- Click Save or Save and
Exit- exit to apply the changes.
Partner form fields
Field | Mandatory | Description |
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General tab
|
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Name |
YesY | Add the title of the company. The name must be unique for the sales direction. |
Main contact |
NoN | Specify the main contact in this company. |
Account manager | N | Specify the employee, who is the account manager of the partner. |
Documents |
NoAdd Specify a link to the document folder for the company. |
Parent company |
No- this companythe current one. |
Description |
No the a description of the company. |
Relationship type |
NoN | The type of relationships with the company. The field is filled |
automatically in with the Partner option. |
Selling DirectionYes parent selling YesY | Specify the company's TIN. |
Only numbers are allowed in this field, minimum - 9, maximum - 12 symbolsThe value must contain 9, 10 or 12 digits. The TIN must be unique for the sales direction. |
Decision maker |
NoN | Specify the contact of the |
deciision decision maker in the company. |
Sales representative |
NoN | Specify the contact of the sales representative. |
Pre-sale |
NoN | Specify the contact of the pre-sale specialist. |
Location tab |
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City | No | Specify the company's location. You can search by the name of the city. |
Country |
No, in which the where the company is located. The field is filled in automatically when you specify the |
City Location (city). |
Zip/Postal |
CodeNoN | Zip/Postal code of the company. The field is filled in automatically when you specify the |
City Location (city). |
State/Province/Region |
No, in which the where the company is located. The field is filled in automatically when you specify the |
CityNo, in which the where the company is located. The field is filled in automatically when you specify the |
CityNo, on which the where the office of the company is located. The field is filled in automatically when you specify the |
City Location (city). |
Contacts tab |
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Phone |
NoN | The contact phone of the partner. |
Email |
NoN | The contact email of the partner. |
Product page link |
YesY | The partner company website. The link must be unique for the sales direction. |
The form contains the Activity feedFeed widget is present on the form. Commenting is available for the roles . Only users with the crm_marketeer, crm_admin, crm_sales, crm_managermanager roles can leave comments there.
The record contains the following related lsits are located under the formlists:
Open CRM → Sales → Partners to see existing partners. Open the Partner form to interact with the record. Click Activate / Deactivate to change the value of the Active parameter for the partner. Inactive partners are hidden from the default list interface, and they cannot be added to a marketing list. The action is only available for the crm_manager.