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Property list

The listed properties allow setting up and customizing search across the instance.

To get a list of available system properties, please navigate to System Properties → System Properties → All Properties.

Property nameTypeDefault valueDescriptionExample

search_text_service.excluded_tables

String[]

This property is used only by the reference qualifier to limit the table set for the Table field when a record in the Text search (ts_table) is created. It does not exclude the table from

the Global

the Global Text Search.


search_text_service.is_enabled

BooleantrueEnables the text search capability.

search_text_service.list_of_roles

StringNot definedSpecify the comma-separated list of roles authorized to
use the
use the Global Text Search capability. If the property value is empty, all users are allowed to use the Global Search. incident_manager,change_manager,admin

search_text_service.

matches

agent.results_per_

table

page

Integer
Not definedThe
10This property allows you to specify the maximum number of
text
search
matches returned per table
results displayed per page in the agent interface.
7
20

search_text_service.maximum_number_of_results

Integer
Not defined
2000The maximum number of results that can be returned after a text index search. This value limits the number of records displayed after extracting from the text index.100

search_text_service

.max_preview_length

.portal.number_of_words_in_context

Integer
Not defined
32

This property allows

specifying a maximum length of preview items.

you to specify the maximum number of words apart from the query word or phrase displayed in search results on the portal.

100

 search

35search

_text_service.

title_length

number_of_words_in_context

Integer
Not definedDefine the length of the search result displayed title. 65
8This property allows you to specify the maximum number of words apart from the query word or phrase displayed in search results.8

simple.search.extend_asterisk_use

Boolean
True
true

This property

extends asterisk usage

allows you to use asterisk extended mode as a wildcard symbol

. Type '*' before or after keywords in the search mode to extend your search query.
Table of ContentsabsoluteUrltrue

.

When this mode is enabled, the advanced searches are performed as if every word within the search query is typed with * on both sides.

Initial queryProcessed query
test email*test* *email*

Also, the asterisk symbol can be used manually within a search keyword for a query extension.

The usage examples and possible outputs are listed on the right.


Asterisk symbol usageSearch result
testtesting, tester, pre-test
factfactor, refactoring
te*ttest, tent, text


/


Table of Contents
absoluteUrltrue
classfixedPosition
printablefalse