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Content DB - determine the databases for KB content items storaging. 

Here, you can establish the following storages:

  • IT Service Catalog containing service descriptions and SLA documentation that are neccessary for the Service Catalog Management purposes;
  • Known Errors Database used within the Problem Management.
Note

Role required: admin.

Create a Content DB for :

  1. Navigate to KB Dictionary → Content DB.
  2. Click New and fill in the form. Enter the 
  3. Click Save or Save and Exit to apply the changes. 

Form Description

FieldDescription
Name
Description