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const taskRecord = new SimpleRecord('task');

rem_attr has a number of methods similar to the methods of the SimpleRecord: 

• getValue()
• setValue()
• getTitle()
• getDisplayValue()

Example:

record.rem_attr.getValue('my_rem_attribute');

const record = new SimpleRecord('task');
record.get('160638931615274614');
if (record.getReModelId()) {
    ss.info(record.rem_attr.description);
}

The condition may contain criteria based on the attribute of different RE models. If such criteria are built using the AND operator, the selection of records will be empty. To return records that match a condition, use the OR operator.

const record = new SimpleRecord('task');
record.addQuery('subject', 'like', 'not work')
record.addOrCondition('description', 'like', 'not work');
ss.info('Condition query: ' + record.getConditionQuery());
record.query();
// Info: Condition query: (subjectLIKEnot work)^OR(descriptionLIKEnot work)

let record = new SimpleRecord('task');
record.addQuery('subject', 'like', 'not work')
record.addOrCondition('166972638116358001:description', 'contains', 'not work');
ss.info('Condition query: ' + record.getConditionQuery());
record.query();
// Info: Condition query: (subjectLIKEnot work)^OR(166972638116358001:descriptionLIKEnot work)

It is possible to pass the Reference field value as current.{reference_field_name} instead of the record ID as the addOrCondition() method value. The script example:

const task = new SimpleRecord('task');
task.setLimit(1);
task.query();
if (!task.next()) {
  ss.info('No tasks found!');
  return;
}

const relatedTask = new SimpleRecord('task');
relatedTask.addQuery('caller', task.caller);
relatedTask.addOrCondition('assigned_user', task.caller);
relatedTask.query();
ss.info('Tasks count: ' + relatedTask.getRowCount());
// Info: Tasks count: 122

The condition may contain criteria based on the attribute of different RE models. If such criteria are built using the AND operator, the selection of records will be empty. To return records that match a condition, use the OR operator.

const task = new SimpleRecord('task');
task.addQuery('active', true);
task.addQuery('subject', 'like', 'email');
task.addQuery('sys_created_at', '<', '2019-04-01 00:00:00');
task.query();
ss.info('Count: ' + task.getRowCount());
// Info: Count: 0

let record = new SimpleRecord('task');
record.addQuery('166972638116358001:description', 'not work');
record.query();
ss.info("Total rows: " + record.getRowCount());
// Info: Total rows: 1

It is possible to pass the value of the Reference field as current.{reference_field_name} instead of the record ID as the addQuery() в method value. The script example:

const task = new SimpleRecord('task');
task.setLimit(1);
task.query();
if (!task.next()) {
  ss.info('No tasks found!');
  return;
}

const otherTask = new SimpleRecord('task');
otherTask.addQuery('caller', task.caller);
otherTask.addQuery('sys_id', '!=', task.sys_id);
otherTask.query();
ss.info('Tasks count: ' + otherTask.getRowCount());
// Info: Tasks count: 720

You can also use a decoded query.

The condition may contain criteria based on the attribute of different RE models. If such criteria are built using the AND operator, the selection of records will be empty. To return records that match a condition, use the OR operator.

const subject = 'Hello, SimpleOne)';
const task = new SimpleRecord('task');
task.addEncodedQuery(`subjectLIKE${subject}`);
ss.info(task.getConditionQuery());
try {
    task.query();
} catch (e) {
   ss.error(e.message);
} 
// Info: (subjectLIKEHello, SimpleOne))
// Error: Condition query is invalid

const currentUser = ss.getUser();
const reciever = new SimpleRecord('employee');
reciever.addQuery('active', true);
if (currentUser.company.class === 'internal') {
    reciever.addEncodedQuery(`(company=${currentUser.getValue('company')})`);
} else {
    reciever.addEncodedQuery(`%28sys_db_table_id%3D158645243815904649%5Esys_created_byDYNAMIC156957117519820256%29`);
}
ss.info('Decoded condition: ' + reciever.getConditionQuery());
reciever.query();
// Info: Decoded condition: (active=1)^((sys_db_table_id=158645243815904649^sys_created_byDYNAMIC156957117519820256))

const receier = new SimpleRecord('task');
receiver.addQuery('active', true);
receiver.addEncodedQuery('%28sys_db_table_id%3D158645243815904649%5E166972638116358001%3AdescriptionLIKEwork`);
ss.info('Decoded condition: ' + receiver.getConditionQuery());
receiver.query();
// Info: Decoded condition: (active=1)^((sys_db_table_id=158645243815904649^166972638116358001:descriptionLIKEwork))

current.canCreate();

current.canDelete();

current.canRead();

current.canUpdate();

Do not use this method for the tables that have dependencies. Always delete each record individually.

const record = new SimpleRecord('sys_activity_feed_item');
record.addQuery('content', 'isempty');
record.query();
ss.info(record.getRowCount());
ss.info(record.deleteMultiple());
// Info: 0
// Info: true

const task = new SimpleRecord('task');
task.get('155931135900000000');
if (!task.sys_id) {
  return;
}
const isDeleted = task.deleteRecord();
if (isDeleted) {
  ss.info('Task with ID ' + task.sys_id + ' was deleted!');
  return;
}
ss.error(task.getErrors());

When you pass the 'NULL' value or an empty string in the propertyOrValue parameter, the system throws an exception:

Argument 1 passed to "get()" must not be empty.

const current = new SimpleRecord('task');
current.get('163663310116371174');

It is possible to pass the value of the Reference field as current.{reference_field_name} instead of the record ID as the get() method value. The script example:

const task = new SimpleRecord('task');
task.setLimit(1);
task.query();
if (!task.next()) {
  ss.info('No tasks found!');
  return;
}

const user = new SimpleRecord('user');
user.get(task.caller);
user.language_id = '156628684306541141'; // English
ss.info(user.update());
// Info: 167515292501757147

const userRecord = ss.getUser();
ss.info(userRecord.getAttributes());
// Info: {"sys_id":"155931135900000001","sys_created_at":"2019-09-30 00:00:00","sys_updated_at":"2021-06-28...

const current = new SimpleRecord('task');
current.get('163663310116371174');
ss.info(current.getClassDisplayValue());
// Info: Task

const task = new SimpleRecord('task');
const condition = task.addQuery('state', '7');
condition.addOrCondition('priority', '<', '3');
ss.info('Condition before query: ' + task.getConditionQuery());
task.query();
ss.info('Condition after query: ' + task.getConditionQuery());
// Info: Condition before query: (state=7)^OR(priority<3)
// Info: Condition after query:

const current = new SimpleRecord('task');
current.get('163663310116371174');
ss.info(current.getDisplayValue('caller'));
ss.info(current.getValue('caller'));
// Info: John Doe
// Info: 155931135900000001

It is highly recommended to use this method as some validation errors may not be displayed within the debug process.

For example, errors in the condition queries passed using the addEncodedQuery(condition) or similar methods can be retrieved by calling getErrors.

const record = new SimpleRecord('user');
const insertedRecordId = record.insert();
if (insertedRecordId == 0) {
  ss.info(record.getErrors());
}
// Info: ["The \"\"Login\" [username]\" field is mandatory. (record id: )",...

 The getLabel() method cannot be used with the REM attributes. Instead, use the getTitle() method.

const current = ss.getUser();
const fieldLabel = current.getLabel('username');
ss.addErrorMessage('Field "' +  fieldLabel + '" cannot be blank');
// Field "Login" cannot be blank

(function executeRule(current, previous = null /*not null only when action is update*/) {
    if (current.getReModelId()) {
        const model = new SimpleRecord('sys_rmc_model');
        model.get(current.getReModelId()); // current model
        current.$$service = model.getValue('cmdb_service_id'); // pass service if field exists
    }
})(current, previous);

const task = new SimpleRecord('task');
task.query();
ss.addInfoMessage('All Tasks Count: ' + task.getRowCount());
// All Tasks Count: 2

const current = ss.getUser();
ss.info('/list/' + current.getTableName() + '/' + current.sys_id);
// Info: /list/user/155931135900000001

const current = new SimpleRecord('task');
current.get('163638951512716126');
if (current.sys_id) {
    ss.info(current.rem_attr.getTitle('reviewed'));
}
// Info: Review completed
const current = new SimpleRecord('task');
current.get('163638951512716126');
if (current.sys_id) {
    ss.info(current.rem_attr.getTitle('reviewed'));
}
// Info: Review completed

To return the columns, the titles of which are not a part of REM, use the getLabel() method.

Use this method to get values of the Reference type fields instead of Dot-walking.

For example, use the current.getValue('reference_field') structure instead of the current.reference_field.sys_id one.

const current = ss.getUser();
const user = new SimpleRecord('user');
user.addQuery('timezone_id', current.getValue('timezone_id'));
user.selectAttributes('sys_id');
user.query();
ss.info(user.getRowCount() + ' users have the same timezone as you');
// Info: 24 users have the same timezone as you

const current = new SimpleRecord('task');
current.get('163663310116371174');
const hasAttach = current.hasAttachment();
if (!hasAttach) {
  ss.addErrorMessage('File should be attached');
  return;
}
current.state = '2'; // Open
current.update();

const taskRecord = new SimpleRecord('task');
ss.info(taskRecord.getAttributes().caller);
taskRecord.initialize();
ss.info(taskRecord.getAttributes().caller);
// Info: 
// Info: 155931135900000001

const newTask = new SimpleRecord('task');
newTask.subject = 'Subtask';
const insertedTaskID = newTask.insert();
ss.info(`/record/task/${insertedTaskID}`);
// Info: /record/task/163675231910113745

const current = new SimpleRecord('user');
ss.info(current.isTableVcsEnabled());
// Info: false

const task = new SimpleRecord('task');
task.description = 'emaio';
ss.info(task.matchesCondition('descriptionLIKEemail')); // false
task.description = 'email';
ss.info(task.matchesCondition('descriptionLIKEemail')); // true

const user = new SimpleRecord('user');
user.setLimit(1);
user.query();
user.next();
ss.info(user.sys_id);
// Info: 100000000000000000

Call this method several times to order by multiple columns.

const firstLog = new SimpleRecord('sys_log');
firstLog.orderBy('sys_created_at'); // oldest record first
firstLog.addQuery('message', 'like', 'Connection');
firstLog.setLimit(1);
firstLog.selectAttributes(['message', 'sys_created_at']);
firstLog.query();
firstLog.next();
ss.info(firstLog.sys_created_at + ' - ' + firstLog.message);
// Info: 2021-06-03 06:34:02 - IMAP IMAP (Default): Connection error: ...

Call this method several times to order by multiple columns.

const lastComment = new SimpleRecord('sys_activities_stream_field');
lastComment.orderByDesc('sys_created_at'); // newest record first
lastComment.setLimit(1);
lastComment.selectAttributes(['value', 'sys_created_by']);
lastComment.query();
lastComment.next();
ss.info(lastComment.sys_created_by.display_name + ': ' + lastComment.value);
// Info: John Doe: Test comment

const tasks = new SimpleRecord('task');
tasks.addQuery('sys_created_at', '>', '2020-01-01');
tasks.orderBy('sys_created_at');
tasks.setLimit(2);
tasks.query();
while (tasks.next()) {
  ss.info('Task number: ' +  tasks.number);
}
// Info: Task number: TSK0000001
// Info: Task number: TSK0000003

Do not use this method to select records that can be updated or deleted after the selection. Otherwise the system throws an exception:

Pass a single attribute name as a string. But if you need to pass more than one attribute names, use еthe Array type as shown in code example below.

const record = new SimpleRecord('user');
record.selectAttributes('email');
record.query();
record.next();
ss.info(record.getAttributes());
// Info: {"email":"john.doe@email.com","sys_id":"162423321917274937"}

const record = new SimpleRecord('user');
record.selectAttributes(['email', 'username']);
record.query();
record.next();
ss.info(record.getAttributes());
// Info: {"email":"john.doe@email.com","username":"john.doe","sys_id":"162423321917274937"}

• Note that the code is not executed if it is written after calling this method in the script body.
• It is not recommended to use thismethod with the async business rules as it may cause unpredictable system behavior.

const current = new SimpleRecord('task');
current.get('163663310116371174');
const hasAttach = current.hasAttachment();
if (!hasAttach) {
    ss.addErrorMessage('File should be attached!');
    current.setAbortAction(true);
}
current.state = '2'; // Open
current.update();

const record = new SimpleRecord('user');
record.setLimit(3);
record.query();
ss.info(record.getRowCount());
// Info: 3

const task = new SimpleRecord('task');
task.addQuery('state', '7'); // Draft
task.query();
ss.info(task.getRowCount());
task.setMultipleValue('state', '2'); // Open
// task.updateMultiple();

const task = new SimpleRecord('task');
task.get('163352033916904699');
if (task.getValue('service') === '164069027812962298') { // Email Server Service
    task.setReModelId('158569205818704980'); // Email Server Access Request
} else {
    task.setReModelId(null);
}
task.update();

• When calling the method on a SimpleRecord instance, the values of its attributes bound to the previous model will be reset.
• After calling the method and updating the сurrent record, the attribute values bound to the previous model will be lost.

(function executeRule(current, previous = null /*not null only when action is update*/ ) {
    // before rule triggered by service change

    ss.importIncludeScript('getRemAttributes');
    const rmc = new SimpleRecord('sys_rmc_model');
    rmc.addQuery('cmdb_service_id', current.getValue('service'));
    rmc.addQuery('active', true);
    rmc.selectAttributes('sys_id');
    rmc.setLimit(1);
    rmc.query();
    if (rmc.next()) {
        const previousModelAttributes = getRemAttributes(current);
        current.setReModelId(rmc.sys_id);
        const currentModelAttributes = getRemAttributes(current);

        Object.keys(previousModelAttributes).forEach(attributeName => {
            if (currentModelAttributes.hasOwnProperty(attributeName)) {
                current.rem_attr[attributeName] = previousModelAttributes[attributeName];
            }
        })
    } else {
        current.setReModelId(null);
    }

})(current, previous);

const task = new SimpleRecord('task');
task.setValue('subject', 'mail');
task.insert();

const task = new SimpleRecord('task');
task.addQuery('active', false);
task.addQuery('approval_state', 'isempty');
task.query();
ss.info(task.getRowCount());
task.silentMode();
task.setMultipleValue('approval_state', 'not_requested'); // set Default value Value
//task.updateMultiple();

Use this method for existing records.

• If the record existed before, the changes are applied.
• If the record did not exist before, the getErrors() method will return the error: "Unable to update new record. Use `insert()` instead. (record id: )"

const current = new SimpleRecord('user');
current.get(ss.getUserId());
current.timezone_id = '156076775207670452'; // UTC
ss.info(current.update());
ss.info(current.getErrors());
// Info: 155931135900000001
// Info: []

const task = new SimpleRecord('task');
task.addQuery('state', '0'); // Open
task.query();
ss.info(task.getRowCount());
task.setMultipleValue('state', '10'); // Canceled
// task.updateMultiple();