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Server-side scripts allow the system to run the JS scripts on the server-side when the server events happen, for example:

writing or updating any data in the database
an incoming message
due date and time occurrence
calling specified UI action
the Run Script activity processing within a workflow.

They are used for creating reactions for the data writing based on the pre-defined rules, such as:

database transaction interrupting
new system object creation
associative record creation (once the record is created, one more will be created in return)
the context-dependent value calculation
a configuration of the record creation initiated by incoming email (the incident is created upon receipt of an email), and so on.

In the server-side scripts, you can use native JavaScript and methods provided by server-side API.

Note

To define the API class in a script, you need to specify it explicitly in the script code, for example:

Code Block

language	js
theme	Eclipse
linenumbers	true

class SimpleAutoAssigner {

  /**
  * @constructor
  * @param {string} autoAssignedRuleId
  */
  constructor(autoAssignedRuleId) {
    this.autoAssignedRuleId = autoAssignedRuleId;
    this.assigner = this.__create();
    this.userId = this.assigner.getUserId();
    this.groupId = this.assigner.getGroupId();
  }
  //...

In the case there is a code executed through the eval() function, adding the string below at the start of the script imports all the API classesYou can import all the API classes by adding the string // #import_all_types at the beginning of the script executed through the eval() function.

Code Block

language	js
theme	Eclipse
linenumbers	true

// #import_all_types

The following sections give contain more details and specifics of server-side scripts usage.

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root	Server Scripts

Also, you can refer to the Scheduled Script article to get more information about implementing routine activities.

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