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Server-side scripts allow the system
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to run the JS scripts on the server-side when the server events happen, for example:
- writing or updating any data in the database
- an incoming message
- due date and time occurrence
- calling specified UI action
- the Run Script activity processing within a workflow.
They are used
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for creating reactions for the data writing based on the pre-defined rules, such as:
- database transaction interrupting
- new system object creation
- associative record creation (once the record is created, one more will be created in return)
- the context-dependent value calculation
- a configuration of the record creation initiated by incoming email (the incident is created upon receipt of an email), and so on.
In the server-side scripts, you can use native JavaScript and methods provided by server-side API.
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To define the API class in a script, you need to specify it explicitly in script code, for example:
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In the case there is a code executed through the eval() |
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function, |
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adding the string below at the start of the script |
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imports all the API classes.
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The
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following sections give more details and specifics of server-side scripts usage.
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Also, you can refer to the Scheduled Script article to get more information about implementing routine activities.