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To define approvals, please navigate to the Approvals category.

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Approvals


FieldDescription
ApproverA reference to the user who is responsible for approving the related record.
ItemA reference to the item that was processed by the approval rule and approved or rejected.
State

Approval state. Available choice options:

  • Requested:
  • Approved;
  • Rejected;
  • Cancelled.
SubjectApprove subject (copied from the Item subject).
DescriptionA text field for storing description regarding the approval.
CommentsA text field for storing comments regarding the approval.
Approval ruleReference to the approval rule that was run for this approve.
Approval setApproval tickets set number (if there were sent more than one sets of tickets for one record),

Approval rules

Approval rules are a flexible instrument able to trigger on a predefined event. Approval rules also can automatically create a set of approvers.

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