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In SimpleOne, schedules are used to determine working hours, This functionality is used in in demand in a variety of other processes, for example, SLA indicators.

Managing schedules

To create a new schedule, please complete the following steps:

  1. Navigate to the System Scheduler → Schedules;
  2. Click New, fill in the form, and then click Save.

New schedule form fields

FieldDescription
NameThe schedule name.
DescriptionDescription of the schedule in a concise manner.
ParentSpecify the schedule to be a parent for newly created.

After you have created a new schedule, you need to add the schedule elements. For this, click the New button placed on the sys_schedule_element related list