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You may need to configure transitions for the specified practice (let it be for example, Incidents). For this, you have to create a state model first, and then you can configure transitions.
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To create a state model, please complete the following steps:
- Navigate to the State Flow Designer → State Models;
- Click New, fill in the form and then click Save.
State model form fields
| Field | Description |
|---|---|
| Name | The displayed model name. |
| Table | Choose a table to create a model. |
| Description | Description of the state model in a |
| concise manner. | |
| Condition | Specify a condition if you need to create multiple state models for one table. |
The state model is created.
| Note | |||||||
|---|---|---|---|---|---|---|---|
When you are creating conditions, please keep in mind that for the fields types listed below the following operators are supported:
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Configuring the transitions
| Info |
|---|
The transitions are stored in the sys_state_transition table. |
To configure transitions in existing state model, please complete the following steps:
- Navigate to the State Flow Designer → State Models;
- Click on the state model you need to modify;
- In the Related Lists area, click New;
- Fill in the form, and then click Save.