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Generally, a knowledge base page consists of the following elements:

  1. The <form> widget The <breadcrumbs> widget that allows displaying a record form from the Knowledge Basenavigating within the Portal pages structure.
  2. The <sidemenu> widget that allows adding a sidemenu.
  3. The <breadcrumbs> widget that allows navigating within the Portal pages structure.

These widgets interact with each other.

The page references the dedicated portal node with the following attributes:

  • Enable Dynamic Nodes is TRUE
  • Category Parent Column has a reference to the Parent KB Category (parent_knowledge_base_category) table .

    Breadcrumbs widget configuration


    To configure breadcrumbs correctly, it is preferable to use the attribute values as in the example below (type these values in the Template field of the <breadcrumbs> widget form)

    Knowledge Base Form widget configuration

    Knowledge Base widget is basically a form widget surrounded by <div> elements.

    To configure a form widget for the Knowledge Base, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

    Code Block
    languagexml
    themeEclipse
    titleKnowledgebase formbreadcrumbs
    linenumberstrue
    <div class="portal__kb_itembreadcrumbs customized">
    <Form tableName="article" sysid={data.item} view="SP" uiActions="false" userScripts="true"/>
    <div>  <breadcrumbs>
    </div>

    After that, you can define the breadcrumbs view in the CSS field of this form:

    Code Block
    languagecss
    themeEclipse
    titleBreadcrumbs CSS
    linenumberstrue
    .customized {
       background: #FFFFFF;
      padding: 9px 0px 8px 16px;
    }

    Sidemenu widget configuration


    To configure a sidemenu widget, it is preferable to follow the recommendations when filling in the attribute values. You can use the example below as a pattern:

    Code Block
    languagexml
    themeEclipse
    titleSidemenu
    linenumberstrue
    <SideMenu
    parentsDepth="1"
    childrenDepth="1"
       includeCategories="1"
       includeItems="1">\
    </SideMenu>

    Breadcrumbs widget configuration

    To configure breadcrumbs correctly, it is preferable to use the attribute values as in the example below (type these values in the Template field of the <breadcrumbs> widget form):

    Code Block
    languagexml
    themeEclipse
    titlebreadcrumbs
    linenumberstrue
    <div class="portal__breadcrumbs customized">
      <breadcrumbs>
    </div>

    After that, you can define the breadcrumbs view in the CSS field of this form:

    Code Block
    languagecss
    themeEclipse
    titleBreadcrumbs CSS
    linenumberstrue
    .customized { background: #FFFFFF; padding: 9px 0px 8px 16px; }

    SOMETHING






    Table of Contents
    absoluteUrltrue