...
Service category form description
| Field | Mandatory | Description |
|---|---|---|
| Name | Y | Specify a category name |
| Service Catalog | N | Specify a catalog to which this category relates to. If a category is created out of any existing catalog, this field populates automatically with the catalog name. |
| Parent category | N | Specify a parent category for this category if you are creating a multilevel category structure. If a category is created out of any other category, this field populates automatically with the parent category name. |
| Image | N | |
| Description | N | Specify a category description |
| Order | N | Enter a number allowing to define category order in a catalog. Categories are sorted in ascending order. |
| Active | N | Select this checkbox to make categories active or inactive. If a category is not active, all items and subcategories in it will not be available |
on the Self-Service Portal. |
Create a task template
...
- Navigate to Catalogs Configuration → Task Template.
- Click New and fill in the fields.
- Click Save or Save and Exit to apply changes.
| Field | Mandatory | Description |
|---|---|---|
| Name | Y | Specify a task template name |
| Create table | N | Select this checkbox if a new table for catalog items should be created in addition to existing ones. |
| State | Y | |
| Order | N | Enter a number allowing to define item order in a catalog. Items are sorted in ascending order. |
| Active | N | |
| Image | N | |
| Description | N | Specify a task template description to display on a |
| These fields are displayed when the Create table checkbox is selected | ||
| Parent table | Y | Specify a parent table for a newly created table. |
| Service catalog | Y | |
| Service category | Y | |
| These fields are displayed when the Create table checkbox is unselected | ||
| Service catalog | ||
| Service category | ||