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If you need to perform quick data migration between instances without additional field mapping configuration, then you can use a quick import engine.


Info

Please note: this functionality is available only for non-versioned tables (having the Is VCS enabled attribute turned OFF).



Tip

Role required: admin.

Importing data must fit the format below:

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Note

Please note: when exporting a dictionary parent for others, only attributes of the parent dictionary would be saved into a file.

Example: you are exporting incident records from a list view of the ITSM Task (itsm_task) dictionary.
In this case, the 'key: value' matches defined for columns of the Incident (itsm_incident) table are not exported.

Within the importing process, the import engine checks the records whether their sys_id attribute values match with the ones in the importing object.

If such a record exists in the target dictionary, then the existing record will be updated; otherwise, a new record is created (for example: when records with a new sys_id attribute value are imported, or record without the 'sys_id: value' match).

Also, when the quick import is used, then field validation on the server-side is not taken into account.

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