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To place a widget on a portal page, use the Widget Instances. These elements help to define a specific location for the widget according to the portal column specified and to customize the widget options with the option schema.

To create a widget instance, follow the steps below:

  1. Navigate to Service Portal → Widget Instances.
  2. Fill in the form.
  3. Click Save or Save and Exit to apply changes.

The Widget Instance form

FieldDescription
WidgetClick the magnifier icon, and select a Widget you want to display from the list.
ColumnClick the magnifier icon, and select a Portal Column you want to add a widget to.
Order

This field specifies the order of widgets location in a portal column.

Fill in this field with the integer number to display the widgets by the value of this field increases. 

When displaying a simple widget in a column, the order value does not matter.

Option SchemaFill in the field with widget options overridden if it is necessary.