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Approvals can be defined for all tasks whose workflow may require such a step and allow users and groups to be associated with a task, for the purpose of either approving or rejecting the task.

To define approvals, please navigate to the Approvals category.

Approval rules


FieldDescription
TargetSpecify a table which will be processed by this approval rule (for example, Incident).
Approve condition


ApproverA reference to the user who is responsible for approving the related record.




Approval tickets

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