Overview
There are four SimpleOne applications available for the clients: Simple, ITSM, Work and Time Management, and Personal Schedule. Each of them can be configured regarding the business needs of a particular client.
Find a brief introductory information that you may need to use when creating and managing configuration packs below.
Prefixes
Prefixes define the application or the origin of elements, such as a record or a column.
| Prefix | Description |
|---|---|
| sys | This prefix denotes the tables that exist on the platform by default, or that a record has been created automatically by the system in the Simple application. The records (and tables) with the sys prefix cannot be deleted by the users. |
| c | This prefix has two use cases:
|
| itsm | This prefix refers to the records and tables of the ITSM application. |
| wtm | This prefix refers to the records and tables of the Work and Time Management application. |
| pers | This prefix refers to the records and tables of the Personal Schedule application. |
| imp | This prefix refers to the imported records and tables. |
| clientName | Each client receives a unique client prefix. It is applied to all the records and tables created by the client. See Client Companies Identification for more information. |
To get a table prefix, use the ss.getTablePrefix() method in your scripts.
Application Slug
Each application has a slug – a part of the path denoting that a script should be executed on a particular application. An application slug is generated automatically from the application name, when creating a new application. Unlike the application name, a slug may contain only lower case letters, 0-9 numbers and underscores. Application slugs are used in REST API and serve some functions. For example, it is possible to delete records with REST API given the application slug.
Application Switching
To switch an application, click 
in the top right corner to open the Preferences menu. In the Application field, select an application from the drop-down menu.
Application Sustainability
Sustainability of the SimpleOne applications is guaranteed by the Protection Policy of all the configuration records that form an application. It ensures secure transfer of the applications between different instances.
