Log in
Spaces
Hit enter to search
Help
Online Help
Keyboard Shortcuts
Feed Builder
What’s new
Available Gadgets
About Confluence
Log in
SimpleOne Documentation (Official)
Page tree
Browse pages
Configure
Space tools
View Page
A
t
tachments (20)
Page History
Page Information
View in Hierarchy
View Source
Export to PDF
Export to Word
Create or Merge
Pages
…
SimpleOne Platform
ITSM Help
User Query Management
Page Information
Title:
User Query Management
Author:
Dina Baksheeva
Jul 19, 2022
Last Changed by:
Dina Baksheeva
Feb 06, 2024
Tiny Link:
(useful for email)
https://olddocs.simpleone.ru/x/RQbhAw
Export As:
Word
·
PDF
Incoming Links
SimpleOne Documentation (Official) (8)
Page:
Auto Assignment
Page:
Create Incidents
Page:
Process Service Requests
Page:
Tracking Incidents
Page:
Following Engine
Page:
ITSM Telegram Bot
Page:
ITSM Help
Page:
Tracking Problems
Hierarchy
Parent Page
Page:
ITSM Help
Labels
There are no labels assigned to this page.
Recent Changes
Time
Editor
Feb 06, 2024 14:42
Dina Baksheeva
View Changes
Merged branch "DOC0001261" into parent
Nov 10, 2023 11:39
Dina Baksheeva
View Changes
Merged branch "DOC0001225" into parent
Sep 08, 2023 17:43
Dina Baksheeva
View Changes
Jul 04, 2023 11:40
Dina Baksheeva
View Changes
Jun 28, 2023 14:35
Dina Baksheeva
View Page History
Outgoing Links
External Links (2)
https://docs.simpleone.ru/display/SOD/Email+Properties#Emai…
https://docs.simpleone.ru/display/SOD/Create+Service+Reques…
SimpleOne Documentation (Official) (17)
Page:
Configuration Management
Page:
Process Change Requests
Page:
User Query Management
Page:
Self-Service Portal
Page:
Inbound Email Actions
Page:
Role Structure
Page:
Process Service Requests
Page:
Priority Management
Page:
Create Incidents
Page:
REM Service Catalog
Page:
Create Service Requests
Page:
Cabinet
Page:
Create Change Requests
Page:
Incident Management
Page:
Create Problems
Page:
Attachmеnts
Page:
Service Request Management
Overview
Content Tools
{"serverDuration": 58, "requestCorrelationId": "946c9db71f34a789"}