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Global Search allows searching information users to find the information they need with words, parts of word and even phrases. Global Search uses the Searchfragments, phrases, and query statements. Search operators help to make requests accurate and speed up the search process.

Search Configuration

Global Search is performed for all indexed columns configured. Learn more about the full process of column indexing, search group and table creation.

Info

Global Search may also be performed for text attachments.

Search Properties Customization

Use the SimpleOne system properties for additional search customization. Learn how to set up the view, number, and display of search results field in the upper-right corner of pages within the system. Performing a search may search multiple databases, such as the course catalog, people, certifications, etc. so results from all areas may be displayed.

Search interface


The global search functionaly interface contains the following parts:

  1. Search field.
  2. Right-side navigation bar.
  3. Main area with search results.

Image Removed

Search field

Operators

  • The search bar at the top of the page.
  • The search results area with the navigation sidebar on the right.

Navigation bar

The Navigation bar displays a list of search groups as menu items with numbers of search results. The search groups categorize tables by which the search is performed.

Click on the group title to preview the tables found in the search query. 

Search results

The area of search results displays table records with indexed columns matching the query conditions and some static fields. If a record contains a few indexed columns of values matching the query conditions, the search result displays as a single record.

To open a result record, click on its title.

Info

Before sending the composed search request to the system database, all tables of the indexed columns are checked by the ACL Rules. Thus, the query process and the result output is performed only by the fields available to a particular user.

The search bar contains an input text field with a magnifier iconImage Added. For self-service portals, it is possible to customize the search bar location with the search widget layout. Within the agent SimpleOne system, the search bar is usually available at the top of the page.

To make a search request, follow the steps below:

  1. Enter the query text in the search bar. Use additional operators to make an extended query statement.
  2. Click on the magnifier icon Image Added or press Enter to see the search results.

Info
  • Global Search supports the use of the following symbols:

    Panel

     ~`!@#$%^&*()-_+={}[]|/:;"'<>,.? 


  • To search for a as a character, use quotation marks ( " * ").
  • The Search also distinguishes between non-breaking and regular spaces.

Operators


SimpleOne search operators help to build SimpleOne search operators are helpful for building clear and exact query statements according to user needs.

Configure your queries with one and more operators below.

and even 

This operator matches any single character. 

This is useful in need to limit the you search, ex., the statement ??? returns 3 any characters. building , uses the asterisk (*)

Operator

Description

Example* B B

The asterisk operator matches any character

B
Info

or even any amount of characters

. Therefore, it may return words or whole phrases.

"A"Quotation marks allow searching for the exact word or phrases quoted. 
A AND A AND B

This operator returns results related to both A and B.

Info

It is very useful to apply this operator when

making a query with other operators

; otherwise, SimpleOne

uses AND for regular searches as default.

OR OR BThe operator returns results related to A, or B, or both.
A NOT OT B
Info

The operator (!) can also be used in place of "NOT".

Example

Navigation bar

dws

Search results area

dscr

Search configuration

Configure a global search

description

Configure a portal search

description

This operator returns results matching the A condition, excluding table records with indexed columns matching the B condition.


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