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Each record in the instance is identified with a unique 18-character ID called a sys_id.
Record ID must be unique within the same table (including records in parent/child tables).
Record ID value cannot be changed.

How to get a record ID

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The record ID can be obtained in several ways, manually and automatically (via API).

Getting the sys_id from the record URL

The record sys_id is always a part of the URL that leads to this record; , so you can retrieve the sys_id from the URL.

For example, an article record with the following URL:URL as in the example below has a sys_id equal to '158815469913225806'. 

https://<instance_url>/record/article/158815469913225806

Has a sys_id equal to '158815469913225806'. It can be obtained either from a the browser address bar or by copying the URL of the item at the navigation panel or on the list view.

Getting the sys_id from the script

The sys_id can be retrieved not only manually , but using scripting, too.

• The sys_id of the record can be found by a server-side script (like business rule) from the SimpleRecord object:

ss.addInfoMessage(current.sys_id);

• The sys_id of a record can be found in client-side script using using s_form.getUniqueValue() method.