- Рабочее место
- Типовые запросы
- Выдача ноутбука/стационарного ПК
- Типовые запросы
...
Field
...
Description
...
Number
...
Request number. This field is mandatory and filled automatically.
...
Urgency
...
Request urgency, This is a mandatory choice field having options listed below:
- Low;
- Medium;
- High;
- Very High.
...
Subject
...
Request subject. This field is mandatory and filled automatically.
...
New Employee
...
Select this checkbox if you are raising this request for a new employee.
...
Name
...
This mandatory field is displayed if the New Employee checkbox is marked.
...
Last Name
...
This mandatory field is displayed if the New Employee checkbox is marked.
...
Create AD User
...
Select this checkbox if you need to add new employees into your Active Directory system.
...
Login
...
Specify AD login for a new user. This field is displayed if the Create AD User checkbox is marked.
...
Location
...
Specify the user location.
...
Equipment Type
...
In this field, you can specify the equipment type to provide. It may be, for example, a laptop or a PC.
- Рабочее место
- Типовые запросы
- Выдача доступов к информационным системам
- Типовые запросы
...
Field
...
Description
...
Number
...
Request number. This field is mandatory and filled automatically.
...
Urgency
...
Request urgency, This is a mandatory choice field having options listed below:
- Low;
- Medium;
- High;
- Very High.
...
Subject
...
Request subject. This field is mandatory and filled automatically.
...
New Employee
...
Select this checkbox if you are raising this request for a new employee.
...
Name
...
This mandatory field is displayed if the New Employee checkbox is marked.
...
Last Name
...
This mandatory field is displayed if the New Employee checkbox is marked.
...
Create AD User
...
Select this checkbox if you need to add new employees into your Active Directory system.
...
Login
...
Specify AD login for a new user. This field is displayed if the Create AD User checkbox is marked.
...
Location
...
Specify the user location.
...
Information System
...
Reference to the CIs and services list.
...
Access Type
...
Specify an access type there loosely,
- Рабочее место
- Типовые запросы
- Выдача дополнительного оборудования
- Типовые запросы
...
Наименование
...
Тип поля
...
Обязательность
...
Примечание
- Рабочее место
- Документация
...
Field
...
Description
...
Number
...
Article number. This field is mandatory and filled automatically.
...
Name
...
Displayed article name.
...
Content DB
...
Reference to the information storage (for example, Known Error Database).
...
Content Type
...
Content Item Class
...
Object Category
...
Article accessibility category. Available choice options:
- External;
- Internal.
...
Service
...
Reference to the services dictionary.
...
State
...
Article state. Available choice options:
- Draft;
- Published;
- Retired.
...
Published at
...
The date and time of the article publication.
...
Owned by
...
Reference to the user who has owned the article.
...
Created by
...
Reference to the user who has created the article.
...
Updated by
...
Reference to the user who has updated the article.
...
Body
...
The article body in rich-text format
...