Global Search allows users to find the information they need with words, word fragments, phrases, and query statements. Search operators help to make requests accurate and speed up the search process.
Search Configuration
Global Search is The global search algorithms are performed for all indexed columns configured. See Global Search Configuration to learn how to make table columns indexed.
Learn more about the full process of column indexing, search group and table creation.
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Global Search may also be performed for text attachments. |
Search Properties Customization
Use the SimpleOne system properties for additional search customization. Learn how to set up the view, number, and display of search results
Before sending the compiled search request to the system database, all indexed columns are checked by the ACL Rules. Thus, the request processing and the result output is performed only by the fields available to a particular user.
The search request is performed by groups and tables, checking the indexed columns by the ACL Rules for a particular user access. to which the user has access.
Search interface
The global search interface contains the following parts:
- Search bar.
- Right-side navigation bar.
- Main area with search results displayed.
- The search bar at the top of the page.
- The search results area with the navigation sidebar on the right.
Navigation bar
The Navigation bar displays the a list of search groups as menu items with numbers of serach search results. You can expand these groups The search groups categorize tables by which the search is performed.
Click on the group title to preview the tables found for in the search query.
Search results
The result area of search results displays table records with indexed columns matching the query conditions and some static fields. If a record contains a few indexed columns of values matching the query conditions, the search result displays as a single record.
To open a result record, click on its title.
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Before sending the composed search request to the system database, all tables of the indexed columns are checked by the ACL Rules. Thus, the query process and the result output is performed only by the fields available to a particular user. |
Search bar
The search bar contains an input text field with the a magnifier icon
. For self-service portals, it is possible to customize the search bar location is determined by with the Search search widget layout. Within the agent SimpleOne system, the search bar is usually available at the top of any the page.
To make a search request, follow the steps below:
- Enter the query text in the search bar. Use additional operators to make an extended query statement.
Click on the magnifier icon
or press Enter
to see the search results.
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Operators
SimpleOne search operators are helpful for building help to build clear and exact query statements according to user needs.
Configure your queries with one and more operators below.
Operator | DescriptionExample | ||
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| A * B B | The asterisk operator matches any character or even any amount of characters. Therefore, it may return words or whole phrases. | A ? B | The operator matches any single character. This is useful in need to limit the amount of characters you search, ex., the statement ??? returns any 3 characters. |
| "A" | Quotation marks allow searching for the exact word or phrases quoted. | ||
| A AND A AND B | This operator returns results related to both A and B. It is very useful to apply this operator when making a query with other operators, ; otherwise, SimpleOne uses uses AND for regular searches as default. | ||
| A OR OR B | The operator returns results related to A, or B, or both. | ||
| A A NOT OT B | This operator returns results matching the A condition, excluding table records with indexed columns matching the B condition. The operator (!) can also be used in place of "NOT". |
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