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You can add hints, help tooltips, or placeholders to form fields. This functionality allows making forms more helpful and informative.

The table below contains descriptions of the available help elements.

ElementDescription
Hint

Appears when you point a cursor to the field title.

Placeholder

A ghost text presenting presented in an input field before you start typing.

Help

Appears when you click on the tooltip near the field title.

Image Modified

General information

  1. You can add help elements of any type from scratch, also. For this, please . To do so, navigate to System Definition → Settings → Field Tips and fill in the fields as shown below.
  2. You can add help elements of more than one type to one the same field. For example, you can add a help tooltip and a placeholder to a field.

Adding a hint

Tip

Role required: admin.

To add a hint, please complete  complete the steps below:

  1. Open a form containing a the field for which you want to add a hint to.
  2. Right-click a the field title and select Configure Dictionaryfield.
  3. Scroll down to the Related Lists area and click on the Field Tips tab.
  4. Fill in the Hint field.
  5. Click Save or Save and Exit to apply changes.

Adding a placeholder

To add a placeholder, please complete  complete the steps below:

  1. Open a form containing a the field for which you want to add a hint toplaceholder.
  2. Right-click a the field title and select Configure Dictionaryfield.
  3. Scroll down to the Related Lists area and click on the Field Tips tab.
  4. Fill in the Placeholder field.
  5. Click Save or Save and Exit to apply the changes.
Note

You can add a placeholder only to the fields implemented as an input field (text input fields, numeric fields, and so on). It does not work on reference fields, choice lists, or date pickers. To obtain more information See the Column Types article to learn more about column types, please refer to the Column Types article

Adding a help tooltip

To add a help tooltip, please complete  complete the steps below:

  1. Open a form containing a the field for which you want to add a hint tohelp tooltip.
  2. Right-click a the field title and select Configure Dictionaryfield.
  3. Scroll down to the Related Lists area and click on the Field Tips tab.
  4. Fill in the Help field.
  5. Click Save or Save and Exit to apply the changes.
AnchorExtension

Form description


ExtensionExtension and overriding

Help elements can be extended from parent tables if they are extendable (the Is Extendable attribute is enabled). Also, help elements got from the parent tables can be easily overridden.

To verify that, perform a simple experiment:

  1. Create a help tooltip with any text for a State field on the Task table form record as described below.
  2. The Task table is parent for other table like Incidents, Change Requests, so these tables will display the same help tooltip near the State field.
  3. Create a help tooltip with any text for a State field for the Incidents table which is child for the Task table.
  4. You'll find that newly created tooltip for the Incident replaced the tooltip extended from the Task table , and the tooltip created on the Task table remains the same.

 Сделали в виде отдельной таблицы. Чтобы добавить подсказку, нужно выбрать колонку, на которую нужно повесить подсказку.

FieldMandatoryDescription
TableN

Specify a table if If you need to override a help element for some field that has been got inherited from the parent table, specify the table to define a different help element. The specified table is has a higher priority.

See the example in the Extension and Overriding section for more clarity.

ColumnY

Specify a the field to add a help element to. You can add more than one help element to one column. If you need to add help element to different columns, create separate records for this.

HintN

Specify the hint text. This hint will appear when you point a cursor to a field. This field is of the Translated Text type, so you can type localized messages here.

To find out information learn how to add message translations, please refer to adding translations  refer to the Interface localization article section.

PlaceholderN

Specify the placeholder text. It is displayed in the field before you start typing. This field is of the Translated Text type, so you can type localized messages here.

To find out information learn how to add message translations, please refer to adding translations the Interface localization article section.

Note

Please keep Keep in mind that placeholders can be used only you can use placeholders for text input fields, including multi-line fields, datetime fields, and numeric fields. It does not work on reference fields, or choice fields, or date pickersBUT you cannot use them with the fields of type Color, Reference, and Choice, unless the choice type is Dropdown without --None-- (specify a default value).

Expand
titleFull list of fields supporting placeholder
  • Decimal
  • Float
  • Integer
  • Small Integer
  • Big Integer
  • Percent Complete
  • Phone
  • String
  • Text
  • Translated text
  • Journal Input
  • JSON
  • Password
  • Encrypted password
  • Date
  • Time
  • Date/Time
  • Date/Time Specific



HelpN

Specify the help tooltip text. It is displayed within the question sign icon near the field (see the screenshot above). This field is of the Translated Text type, so you can type localized messages here.

To find out information learn how to add message translations, please refer to adding translations article section refer to the Interface localization article section.


Anchor
Extension
Extension
Extension and overriding

Help elements can be extended from parent tables if they are extendable (the Is Extendable attribute is enabled). Also, help elements inherited from parent tables can be easily overridden. 

Note

To extend help elements from parent tables, leave the Table field empty. Otherwise, the help elements will not be displayed on the parent and child forms.

If you specify a child table in the Table field, help elements will only appear on the specified form.

Consider an overriding use case:

  1. We create a help tooltip with any text for the State field of the Task table (here, we need to fill in the Help field).

  2. The Task table is parent for other tables like Incidents, Change Requests, so these tables will display the same help tooltip for the State field.

  3. Then we create a help tooltip with any text for the State field of the Incidents table which is a child of the Task table.
  4. The result is that a newly created tooltip for the Incident replaces the tooltip extended from the Task table, and the tooltip created on the Task table remains the same.

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