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Notification Use the notification scripts allow you to get email values or set them to dynamically change the parameters of the outgoing messages using the SimpleEmailOutbound class. 

Add a You can use the same script in multiple email notifications and notification templates. To do so, add a ${script:script_name} embedded script tag to the notification rule or to the related notification template. The fields below are available for the script embeddingYou can use the embedded scripts in the following fields:

• Subject
• Message
• Message (HTML)
• Other
  

Adding embedded script tag allows using the same scripts in multiple email notifications or notification templates.

To create a notification script, please complete the steps below:

1. Navigate to System Notification → Notification Scripts.
2. Click New and fill in the fields.
3. Click Save or Save and Exitexit to apply the changes.

Notification Script form fields

To receive the values of the current and event objects, use the dot-notation to address the properties relating to the column names of the current and Events (sys_event) tables. See the example below:

(function runNotificationScript(
    /* SimpleRecord */ current,
    /* SimpleTemplatePrinter */ template,
    /* SimpleEmailOutbound */ email,
    /* SimpleRecord */ event
    ) {

    email.setSubject(current.number + '- additional comment has been added');
    email.setBody(`A comment from: ${event.sys_created_by.display_name}: "${event.param_2}"`);

    if (current.days_count > 3 && !current.requester.vip) {
        email.addAddressCc(current.requester.email, current.requester.display_name);
    }

})(current, template, email, event);