Create a Problem Task
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| Field | Description |
|---|---|
| Number | |
| Problem | |
| State | |
| Assigned User | |
| Assignment Group | |
| Subject | |
| Description |
Related Information Tabs
Notes:
- Additional Comments - ;
- Work Notes - .
Schedule:
- Planned Start Date - ;
- Planned End Date - ;
- Actual Start Date - ;
- Actual End Date - .
Closure Information:
- Closure Notes - .
Create a Change Request
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If resolving a problem requires to make a change in your system, create a Change Request managed with the the Change Control Practice.
Enter the Problem hamburger menu → Create Change and select one of the following options:
- Standart change - ;
- Normal change;
- Emergency change.
Solved by Changes
Caused by Changes
Complete Originators
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